OPERATIONS ASSOCIATE (ISABELA)

The Operations Staff is responsible for accurate performance of the day-to-day transactions of cash operations.

Responsibilities

• Performs various functions in cash center operations:
• Field tellering
• DPU verification and balancing
• Dispatching
• Ensures that all DPU documents, tamper-evident bags (TEBs), duffel bags, and cash (for change fund/payroll delivery) are complete before leaving cash center premises
• Performs the actual pick-up of cash and check deposits (via armored car) for DPU clients.
• Performs change fund and payroll deliveries to the clients (via armored car) and ensures that the corresponding payment is secured (either cash or debit to account).
• Piece-counts and verifies cash from tellerless deposit pick-up and offsite-counting deposit pick-up
• Receives ATM deposit envelopes from Beeper Teams and checks number of envelopes against terminal reading if tallied. Piece-count and verifies cash from ATM deposit envelopes.
• Consolidates and balances loose cash from the field tellers, verifiers, and ATM staff.
• Consolidates and balances total cash picked-up and verified and turnover to cash custodians.
• Inspects technicalities of checks, and accounts against deposit slips and DPA/DPN (under CCTV) and turnovers to online teller for validation.
• Documents discrepancies found through a coordination sheet, duly witnessed by workflow coordinator and referred to the officer.
• Delivers validated deposit slips/proof of deposit posting/adjustment documents to the respective clients.
• Perform cash unloading in armored cars together with the operations officer.
• Account the no. of duffel bags that return to the cash center against the trip ticket.
• Ensure proper turnover of bags/packs/cash/documents retrieved from the armored cash safe and the auxiliary vault to accountable personnel.
• Acts as BSP Representative, processes the documents required for BSP withdrawals and deposits and/or other banks cash assistance and acts as witness in BSP deposit verification.
• Assists cash custodians in the sorting activities when there is no cash to verify.
• Acts as a reliever to admin and accounting staff and ATM Beeper teams to ensure continuity of operations.
• Imposes the necessary policies and controls to minimize the unit's exposure to risk, fraud, and errors.
• Performs other tasks & duties assigned by the supervisor such as but not limited to assignment to other sections of the department in case of contingencies.
  
  

Qualifications

• Graduate of any 4 year Bachelor's/College Degree, preferably related to Business, Information Technology or Math
• Adept in the needed MS Office application
• Fresh graduates are welcome to apply
• Willing to be assigned in Santiago, Isabela