Operations Assistant (Cagayan de Oro)

The Operations Assistant provides administrative and operational support to the Mortgage & Factoring Business Group Operations Division. The role is responsible for monitoring and processing mortgage and factoring-related transactions, maintaining accurate records and documentation, coordinating with internal and external stakeholders, ensuring timely submission and compliance with documentary requirements, and supporting the efficient execution of operational processes in accordance with bank policies, regulatory requirements, and service level standards.

JOB QUALIFICATIONS:

Education

• Bachelor's Degree in Business Administration, Banking and Finance, Accountancy, Economics, Management, or any related course.

Experience

• Fresh graduates are welcome to apply.
• At least one (1) year of experience in banking operations, loans administration, documentation, records management, or similar support functions is an advantage.

Knowledge

• Basic knowledge of banking operations and loan processing.
• Understanding of documentation and records management practices.
• Familiarity with MS Office applications and banking systems.

Skills and Competencies

• Attention to detail and accuracy.
• Strong organizational and documentation skills.
• Good communication and interpersonal skills.
• Analytical and problem-solving abilities.
• Ability to manage multiple tasks and meet deadlines.
• Customer service orientation.
• Integrity and compliance mindset.
• Teamwork and collaboration.