A growing boat charter company based in Italy is looking for a proactive Remote Operations & Marketing Assistant to support day-to-day operations and help execute light marketing activities.
Part--time: 15 hours per week
Working Hours: Italian business hours
Engagement Type: Fully Remote, Independent Contractor
Monthly Rate: $300-480
What You'll Be Doing:
Operations & Administration
- Manage incoming client inquiries through email and booking platforms, addressing both retail customers and agency partners
- Access and update the booking portal to verify availability, boat specifications, and pricing
- Respond to common client questions using templates, AI tools, or guidance from ownership
- Coordinate with tourism agencies and partners to facilitate collaborations and referrals
- Research competitors, pricing trends, vendors, and service providers to inform operational strategies
- Provide support for general operational tasks to ensure seamless daily workflows
Marketing & Social Media Support
- Manage and maintain company social media accounts, primarily Instagram and Facebook
- Schedule and publish posts according to content provided by the owners
- Perform basic design tasks, including creating visuals, captions, and resizing images
- Assist with email marketing initiatives, including setting up and distributing newsletters using owner-provided content
- Research and engage with potential business partners and collaborators
- Coordinate with external freelancers or agencies for advanced marketing activities, such as advertising campaigns and creative projects
Coordination & Support
- Serve as the central point of coordination among owners, freelancers, and partners
- Assist in organizing internal marketing and operational activities
- Maintain clear and organized communication and documentation of ongoing tasks
Who You Are:
- With 3 or more years of experience in administrative, operations, or virtual assistant roles
- Comfortable managing client communications via email and online platforms
- Basic experience with social media management, particularly Instagram and Facebook
- Experience in tourism, hospitality, or travel-related industries
- Basic design and photo editing skills using tools such as Canva, PowerPoint, or similar
- Familiarity with email marketing platforms (e.g., Mailchimp or equivalent)
- Proficient with Google Workspace and basic CRM or booking systems
- Strong written English skills; proficiency in Italian is a plus
- Highly organized, proactive, and capable of working independently
- Comfortable using AI tools and automation to streamline repetitive tasks
- Experience in the yacht charter industry is highly desirable
Recruitment Process:
- Initial Interview (HR/Recruiter)
- Final Interview (Client)
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