Operations Analyst

Operations Analyst (Up to 20K | On-site | FREE AI Certification)

Cebu City | On-site (IT Park) | Night Shift (Rotating 8:00 PM, 11:00 PM, or 2:00 AM PH Time)

You own the accuracy and consistency of high-volume visual data and operational tasks that drive a client's daily workflow. Your primary responsibility is the meticulous review of thousands of photographs daily, identifying specific items based on rigorous technical requirements and instructions.

This is not a creative or flexible-task role. You operate within high-volume queues, managing defined subtasks and customer correspondence where speed and precision are equally weighted. Best suited for professionals who find satisfaction in repetitive, detailed work, value long-term stability over job-hopping, and prefer a structured environment with clear delivery standards.

YOU'RE LIKELY A STRONG FIT IF YOU HAVE

• Experience in operations, data processing, quality control, or a related support role; open to Fresh Graduates
• Strong attention to detail with the ability to follow defined steps and SOPs consistently
• Comfort handling repetitive, deadline-driven tasks with minimal supervision
• Absolute willingness to work onsite in Cebu IT Park and rotate through night shift schedules starting at 8:00 PM, 11:00 PM, or 2:00 AM.
• A desire for long-term career stability and a track record that does not reflect frequent job-hopping.

STRONG SIGNALS

• Previous experience in a BPO or shared services environment.
• Background in Quality Control or high-volume data validation.
• Local residency in or near Cebu City for easy onsite access.

RESPONSIBILITY PILLARS

Visual Data & Quality Control

You own the integrity of the database by ensuring every photograph reviewed meets the client's exact identification requirements.

• Review thousands of photographs daily for specific major and minor items.
• Apply strict guidelines and templates to every identification task.
• Execute app data QC, back-filling, and photo migration projects.

Queue & Task Management

You ensure the engine of the operation never stalls by clearing all assigned deliverables before the end of your shift.

• Clear the task queue daily including all related subtasks.
• Follow established guides to ensure correct deliverable formatting.
• Complete listing reviews and referral initiation processes on time.

Client Correspondence

You maintain the professional bridge between the operation and the customer through prompt, accurate communication.

• Respond to customer emails, calls, and texts within the response matrix.
• Ensure zero outstanding communications at the end of the business day.
• Assist with marketing research and the circulation of reporting materials.

ABOUT THE CLIENT

A U.S.-based furniture rental and staging organization supports real estate and relocation markets through high-volume inventory management and logistical coordination. Known for long-term operational stability and rigorous quality standards, offshore teams operate with defined queues, documented workflows, and predictable review cycles.

Benefits of GOTEAM

Accelerate Your Personal Growth

• Company-provided laptop + second monitor
• Industry-best HMO for 1 dependent + extended dependents (200,000 coverage, private room, 10,000 meds reimbursement)
• Option to enroll up to 4 additional dependents via salary deduction
• 1M Life Insurance coverage
• Membership in GoTeam Sports Club, Yoga, and Wellness Programs

Unlock Your Possibility

• Prorated 5 days Vacation Leave + 5 days Sick Leave upon regularization
• 5 Service Incentive Leave (SIL) days upon first work anniversary (convertible to cash if unused)
• Salary loan access (post-regularization)
• Employee discounts and company raffles
• Welcome gift on Day 1
• Opportunity to win a trip to Bali through company programs

Live Your Purpose

• Join GoTeam Cares volunteer programs
• 10,000 referral bonus
• Monthly gratitude events, team dinners, and leadership talks

Your Family's Benefits

• 24/7 financial, legal, and counseling support (up to 4 family members)
• Free telemedicine consultations
• Virtual family events and prize opportunities

OUR HIRING PROCESS

What Happens After You Click Apply When you click Apply, you'll be taken to Multiplai Interview Roomour AI-powered, self-guided interview experience designed to be fair, flexible, and stress-free.

What you'll need:

• Stable internet connection
• Desktop or laptop
• Headset

You'll answer interview questions at your own pace. Once completed, the platform generates an AI-assisted summary, and one of our recruiters will follow up with next steps.

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