Operations Administrator - GoHighLevel Systems

Key Responsibilities

• Own client email and follow-ups from first enquiry to job completion, keeping every lead moving.
• Qualify new leads by phone and email, group site visits by area, and keep the owner's Google Calendar booked.
• Send invoices promptly after each job and follow up payments until they land.
• Coordinate materials, deliveries and subcontractors a week before each job so crews arrive ready.
• Keep the Google Sheets (leads, jobs and P&L) clean and reliable through the move to a new system.
• Build and run the GoHighLevel setup: forms, pipeline, calendar and notifications, then simple automations.

Must-Have Qualifications

Before you apply, confirm:

• You have hands-on GoHighLevel experience and have built pipelines, forms and calendars.
• You have proven experience in admin, operations or client service.
• You communicate in clear, professional English and are comfortable on calls with Australian customers.
• You can work 20 hours a week between 7am and 12pm AWST, including early starts.
• You work from a private, secure location with a reliable computer and stable internet.

Nice-to-Have Skills

• Xero experience
• Admin experience in trades, construction or other service businesses
• Experience documenting processes as step-by-step guides