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Angkas

Operations Admin Associate

Angkas
Philippines
1-3 Years
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  • Posted 12 hours ago
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Job Description

  • Provide administrative support to the operations team, including scheduling meetings, managing calendars, and preparing reports
  • Assist with onboarding new drivers and riders
  • Maintain accurate and up-to-date records of driver and rider information
  • Input and update data into relevant systems, such as CRM and operational databases
  • Ensure data accuracy and consistency
  • Generate reports and analyze data to identify trends and insights
  • Identify and resolve operational issues, such as driver availability, rider complaints, and system malfunctions
  • Escalate complex issues to the appropriate team members
  • Provide support to riders and drivers through various channels, including phone, email, and chat
  • Resolve customer inquiries and complaints in a timely and professional manner
  • Identify opportunities to improve operational processes and workflows
  • Contribute to the development and implementation of new initiatives
  • Adhere to company policy and procedures
  • Achieve or exceed targets and other key objectives assigned by your Immediate Supervisor
  • Participate in ongoing training and development programs
  • Accept other associated responsibilities and projects as the need arises

Contract: 4 Months

Competencies for the Job

  • Office Administration
  • Rider Onboarding
  • Data Management
  • Task Prioritization
  • Compliance and Motorcycle Safety
  • Growth Mindset

Requirements

  • Bachelor's degree in Business Administration, Commerce, or any relevant field
  • At least 1-2 years of experience in administrative or operational support
  • Proficiency in Google Suite
  • Strong organizational and time-management skills
  • Attention to detail
  • Good communication and interpersonal skills
  • Ability to work under pressure and meet deadlines
  • Problem-solving and decision-making abilities

Benefits

Why join Angkas

  • Freedom of work
  • Work life balance
  • Free meal and use of gym
  • Opportunities for promotion
  • Start-up environment
  • Multi-cultural and Agile work environment
  • Diversified use of technology

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Administrative Support
Employment Type:
Full time

About Company

Angkas

Job ID: 148941645

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Last Updated: 10-06-2026 03:25:01 AM
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