The
Operational Risk Management Officer provides support to the Operational Risk Management Head and/or Senior Operational Risk Officer/Team Lead in the implementation and management of the Bank's Operational Risk Management Program.
Duties And Responsibilities
- Support the development and implementation of the Bank's Operational Risk Management (ORM) framework, ensuring alignment with business size, complexity, and regulatory requirements.
- Assist in the formulation, review, and updating of ORM policies and procedures.
- Drive the implementation and application of ORM tools (e.g., Incident Reporting, KRIs, RCSA, IMR/RTAP), including risk assessment for new products and services.
- Lead Critical Operations Risk Assessment (CORA) activities in compliance with BSP Circular 1203.
- Lead process reviews as required by MANCOM and ORMC.
- Partner with assigned business units to ensure adherence to ORM requirements and strengthen risk controls.
- Coordinate with Compliance, Internal Audit, and other control groups on operational risk matters.
- Promote a strong risk culture through ORM trainings, URCO meetings, and awareness initiatives.
- Provide guidance and recommend best practices to business and functional units in managing operational risks.
- Escalate key risk issues to Team Lead, ORM Head, Risk Owners, and CRO, as needed.
- Prepare ORM reports and presentation materials for Senior Management and ORMC.
- Support the planning and execution of ORMC and other management meetings.
- Represent the ORM Division in committees when required, in the absence of leadership.
- Assist in preparing internal/external reports, assessments, and documentation updates.
- Perform ad hoc tasks and special projects assigned by the ORM Head or Team Lead.
Qualifications
- Bachelor's degree in Business, Finance, Accounting, or related field
- Strong experience in Operational Risk, Internal Audit, Compliance, or Governance
- Strong understanding of BSP Circular 1203 (Operational Resilience) and regulatory expectations
- Proven experience in process review, control assessment, and risk identification with an auditor mindset
- Excellent communication and stakeholder management skills, with ability to engage senior stakeholders
- Demonstrates professional presence, credibility, and strong interpersonal skills
- CPA or business-related professional certification is an advantage
- Six Sigma certification or Risk Management certification is an advantage
JOB ID: JOB_766
