The Operational Resilience Risk Lead provides second-line oversight of the Bank's operational resilience program in accordance with BSP Circular 1203 and the Enterprise Resilience Framework (ERF). The role ensures that operational disruptions, incidents, and near-misses are analyzed and cross-referenced for systemic implications across critical operations. Works closely with Operational Risk Management (ORM), Information Security/IT, and Business Continuity Risk to strengthen the Bank's capability to remain within impact tolerances and recover effectively from disruptions.
Key Responsibilities:
- Oversee the incident management lifecycle, ensuring consistent logging, classification, escalation, investigation, remediation tracking, and closure for incidents affecting critical operations.
- Facilitate read-across reviews to identify systemic resilience risks and dependencies across business lines, functions, and third-party service providers.
- Integrate incident analysis, read-across results, and resilience assurance findings into the Reliability COE's improvement framework, ensuring that resilience data and systemic insights directly inform reliability indicators, control enhancements, and risk-based process reviews.
- Coordinate with ORM, BCM, and InfoSec/IT to ensure incidents and near-misses are evaluated against impact tolerances and mapped to critical operations.
- Coordinates with ORM to ensure all resilience-related incidents are recorded and properly linked to critical operations.
- Lead post-incident reviews, ensuring lessons learned are integrated into resilience testing and operational planning.
- Design and coordinate severe-but-plausible scenario tests to assess the Bank's ability to operate within established tolerances.
- Maintain the resilience incident and testing calendar, ensuring timely oversight and alignment with regulatory reporting cycles.
- Consolidate and report resilience indicators and incident trends for dashboards, self-assessment questionnaires (SAQs), and Board submissions.
- Support alignment of roles and responsibilities across the three lines of defense, ensuring clear delineation and accountability for operational resilience activities.
- Coordinate with the ORMC and other relevant forums to ensure effective communication and escalation of resilience issues
- Recommend control enhancements and process improvements to strengthen the Bank's overall resilience posture.
Qualifications:
- Bachelor's degree is required; postgraduate degree preferred.
- Minimum of 5 years experience in operational resilience, risk management, or incident management.
- Strong understanding of BSP Circular 1203, operational risk frameworks, and resilience testing methodologies.
- Excellent analytical, communication, and coordination skills.
- Certifications such as ISO 22301, Operational Risk, or related resilience credentials preferred.
