Operational Excellence, Senior Manager

Job Overview

The Senior Manager of Operational Excellence is a critical leadership role responsible for driving organizational resilience, process efficiency, and strategic alignment across the enterprise. This position orchestrates the company's Total Quality Management (TQM) framework and Integrated Management Systems (IMS), while leading Business Process Management (BPM) to optimize operational workflows.

Additionally, the role serves as a key bridge between strategy and execution by managing Company Planning & Performance Management, while safeguarding the organization through robust Enterprise Risk Management (ERM) and Business Continuity Management (BCM) frameworks. The ideal candidate ensures that the company operates efficiently, meets international standards, achieves its strategic KPIs, and remains resilient against disruptions.

Education

• Holds a bachelor's degree in Business administration, Engineering, Operations Management, or related field.

Experience

• 10+ years in Operational Excellence, Quality or Corporate Strategy, with at least 4-5 years in a senior management/leadership capacity.

Skills

• Six Sigma Black Belt
• ISO Lead Auditor (9001/14001/45001)
• PMP, or certified Risk/BCM professional (e.g., CRISC, CBCP).
• Matrix leadership, executive presence, data-driven decision-making
• Advance knowledge of ERP/BPM tools
• Deep understanding of balanced scorecards.