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Operation Customer Expert Healthcare Account

metacom careers
Philippines
1-3 Years
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  • Posted 14 hours ago
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Job Description

Description

  • Provide exceptional customer service for healthcare account inquiries.
  • Manage incoming calls and address customer concerns efficiently.
  • Collaborate with healthcare teams to resolve issues and improve service delivery.
  • Maintain accurate documentation of customer interactions and feedback.
  • Assist in training new team members on customer service protocols.

Requirements

  • Educational Qualifications: High School diploma or equivalent.
  • Experience Level: 13 years in customer service or call center environment.
  • Skills and Competencies: Excellent communication and interpersonal skills.
  • Skills and Competencies: Proficient in call center technology and customer management systems.
  • Qualities and Traits: Patient, empathetic, and able to handle stressful situations.

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Healthcare
Employment Type:
Full time

About Company

metacom careers

Job ID: 151474043

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Last Updated: 22-07-2026 08:35:54 PM
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