Operation Assistant

To assist and the Logistics Operations Manager in driving operational excellence across transport and logistics activities through effective coordination, performance management support, process compliance, and analytical support that contributes to service reliability, cost optimization, and continuous improvement.

Duties and Responsibilities

• Assist in the day-to-day coordination of transport, warehouse, and distribution operations to ensure smooth and timely execution of logistics activities.
• Support delivery scheduling, dispatch planning, and resource allocation while coordinating with internal teams, drivers, and service providers.
• Monitor key operational metrics such as on-time delivery, fleet utilization, turnaround time, and service performance, and prepare regular reports and dashboards.
• Maintain accurate logistics records, transport documents, operational databases, and ensure timely submission of required reports.
• Assist in investigating delivery issues, operational discrepancies, and transport incidents, and support the implementation of corrective actions.
• Ensure compliance with company policies, safety standards, and regulatory requirements related to logistics and transportation operations.
• Support continuous improvement initiatives, cost optimization projects, and other tasks or special assignments delegated by the Logistics Operations Manager.

Qualifications

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, Industrial Engineering, or a related field.
• At least 1-2 years of experience in logistics, transportation, warehouse operations, or a similar role.
• Knowledge of logistics processes, dispatch operations, inventory management, and transportation coordination.
• Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Strong analytical, organizational, and problem-solving skills with attention to detail.
• Excellent communication and coordination skills with the ability to work effectively with different stakeholders.
• Willing to work in a fast-paced environment and perform field or operational support duties when required by management.