AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

. Ensures IT service availability and minimizes the AIA's business impact of IT service outages through the effective management.
. Contributes to the improvement of user satisfaction with IT services by ensuring that the arrangements remain aligned with business needs and priorities and fit for purpose.

AS/400 OS Management:

• Deploy, configure, and maintain of AS/400 operating system across the organization.
• Ensure stability, security, and performance of AS/400 servers and endpoints.

Incident & Problem Managements:

• Manage AS/400 OS-related issues and ensure timely resolution.
• Conduct root cause analysis and implement preventive measures.

Patch & Update Management:

• Deploy patching to ensure all AS/400 systems are up-to-date and secure.
• Coordinate with security teams to address vulnerabilities and apply necessary updates.

Performance Monitoring and Optimization:

• Monitor the performance of AS/400 systems, analyze trends, and implement improvements to enhance efficiency and reliability.
• Prepare reports on AS/400 OS support operations, compliance, and risk management to senior leadership.

Vendor & Stakeholder Management:

• Collaborate with vendors and internal stakeholder to evaluate, select, and implement AS/400 OS-related tools and technologies.
• Manage relationships with third-party service providers and ensure SLAs are met.

Budget & Resource Management:

• Assist to manage related budget.
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