Onsite Multi-Channel Support Agent Voice & Chat (Bacolod)

Torch Solutions in Bacolod City is hiring a full-time customer service specialist for our financial software products. You will help customers navigate the software and troubleshoot issues to ensure a smooth experience.

Responsibilities include responding to inquiries by phone, email and chat; documenting interactions; and providing product training and guidance.

We value clear English communication, teamwork, and onsite availability, with opportunities to contribute to service improvements.