Online Operations Specialist

About DigiPlus Interactive Corp.

DigiPlus Interactive Corp. pioneered digital entertainment in the Philippines. It introduced leading platforms BingoPlus and ArenaPlus, widely known for their engaging experiences in interactive gaming and sports entertainment. DigiPlus also operates PeryaGame and GameZone, with more to come. For more information, visit: www.digiplus.com.ph.

Overview:

With the rapid growth of VIP users and the increase in the frequency of festival operation activities, the

department currently lacks professional personnel who can coordinate online event planning, execution, data

analytics, and review the closed loop.

Job Responsibilities:

• Planning and Execution Management

Responsible for the overall planning and execution of online activities, festival operations, and member

promotions; develop activity rhythm tables, coordinate design, development, and customer service to

ensure online time and quality.

• Data Analytics and ROI Monitoring

Track and analyze user behavior data (activity, retention, conversion, recharge trends), output activity

performance reports and optimization suggestions; promote data-driven decision-making.

• User Lifecycle Operations

Design recall, incentive, and retention mechanisms for users at different stages (active/churn/high value)

to enhance long-term retention and user value.

• Content and Channel Management

Coordinate online touchpoints such as App, social media, email, and Viber to ensure consistent brand tone

and content rhythm and enhance the consistency of VIP experience.

• Result Orientation and Review Optimization

Responsible for activity results and data performance, establish a KPI tracking system, conduct regular

reviews, and form a standardized execution model within the department.

Job requirements:

• Bachelor's degree or above in marketing, communication, data analytics or related fields is preferred
• 2 + years experience in online operation, event planning or user growth
• Familiar with online activity operation logic, user retention and incentive mechanism, with basic data analytics ability (Excel/GA, etc.); with content planning and project coordination ability
• Result-oriented, strong execution, data thinking, strong communication and coordination skills, able to adapt to high-
• intensity rhythm