ONLINE INTERVIEW FAST OFFER Call Centre Officer (1 year contract renewable) JJT

JOB SCOPE

• Handle inbound customer calls and enquiries.
• Provide accurate information and resolve customer issues.
• Make outbound calls and follow up when required.
• Update customer records and call details.
• Escalate complex cases to the relevant team.
• Perform other ad hoc duties as required.

REQUIREMENTS

• Customer service or call centre experience preferred.
• Good communication and interpersonal skills.
• Patient, customer-focused and able to handle enquiries professionally.
• Good problem-solving and follow-up skills.
• Comfortable working in a fast-paced environment.

Interested candidates please send in your resume to:

Topaz Liang Huimin (CEI No. R1104500), email to: [Confidential Information]

EA License No: 99C4599