Onboarding Specialist

Lofty

Fresher

Philippines, Manila

Posted a month ago

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Job Description

Description

Key Responsibilities:

Immediate Client Outreach & Configuration Gathering

Information Management & Organization

Support Ticket Management & Monitoring

Team Support & Coordination

Requirements

Qualifications

Experience in client-facing roles, preferably in SaaS, real estate technology, or a similar environment
Strong organizational skills with the ability to manage multiple priorities and clients simultaneously
Excellent written and verbal communication skills
Comfort with technology platforms including CRM systems, ticketing tools, and client communication software
Detail-oriented with a commitment to data accuracy
Ability to work independently while supporting a broader team
Familiarity with A2P 10DLC compliance, MLS integrations, or lead management systems is a plus