Onboarding/Engagement Specialist - EMEA

Job Title: Onboarding/Engagement Specialist - EMEA

Location: Hybrid at Ayala Avenue, Makati

Work Hours: Mid Shift, Onsite Training

About the Role:

We're seeking a detail-oriented and people-focused Onboarding/Engagement Specialist to support our EMEA-based workforce.

Key Responsibilities:

Assignment Management & Engagement:

• Act as theprimary point of contact for EMEA workers throughout their assignments.
• Provide support and resolution for issues related to pay, benefits, HR, or employee relations by coordinating with internal departments.
• Communicate end-of-assignment information and complete offboarding tasks.
• Deliver job performance coaching and counseling to help reduce attrition and improve worker satisfaction.
• Track and manage contract renewals, assignment extensions, and performance evaluations.
• Use the ATS system (Job Diva) to document updates, generate reports, and maintain accurate records.
• Share insights and feedback with internal teams to improve candidate experience and operational efficiency.
• Monitor and support continuing education and training requirements during assignments.

Qualifications:

• Excellent English communication and interpersonal skills
• Bachelor's degree in Human Resources, or a related field
• Prior experience in employee engagement or assignment management
• Proficiency with ATS tools (e.g., Job Diva) is a plus
• Ability to work onsite in Ayala Avenue, Makati for Training