Onboarding and Training Specialist

Company Overview:
GECO Philippines, part of the GECO Asia Group of Companies, is a specialist IT Consulting Services company headquartered in Singapore with delivery centers in the Philippines. We support global clients by delivering high-quality talent and solutions across various industries.

Location:BGC, Taguig (Onsite)
Schedule:US Shift

Job Overview

The Onboarding & Training Specialist is responsible for delivering onboarding programs and training employees to ensure they are prepared, skilled, and aligned with company processes. The role focuses on improving employee performance through effective learning and development programs.

Key Responsibilities

• Lead end-to-end onboarding programs to ensure a smooth, structured, and engaging new hire experience

• Facilitate training sessions on tools, systems, processes, and role-specific competencies

• Customize onboarding plans in coordination with hiring managers based on role requirements

• Design, develop, and implement structured training programs and learning materials

• Identify skill gaps and create targeted upskilling and development initiatives

• Support continuous learning through coaching, refreshers, and development programs

• Monitor onboarding progress and training effectiveness using defined KPIs

• Assess learner performance and provide actionable feedback for improvement

• Improve training outcomes through data analysis and participant feedback

• Standardize onboarding and training processes for consistency and scalability

• Maintain and update SOPs, training materials, and knowledge base resources

• Identify opportunities to enhance training efficiency and content quality

• Work closely with HR, Sales, and Operations to align training with business needs

• Serve as the main point of contact for onboarding and training-related support

• 3–5 years of experience in training, onboarding, Learning & Development, or related roles

• Strong facilitation, coaching, and presentation skills

• Excellent verbal and written communication skills in English

• Experience in creating training materials, SOPs, and structured documentation

• Highly organized, detail-oriented, and capable of managing multiple priorities

• Proficiency in Google Workspace and/or LMS, CRM, or similar training platforms

Benefits & Perks

• HMO (Day 1) + 2 dependents

• Government benefits + 13th month pay

• 24 leave credits (12 VL + 12 SL) + conversion

• Performance reviews (bi-annual)

• Transportation and Rice Allowance

• Our Essentials Incentive (probationary)

• Company-provided equipment