On-site IT Support Specialist Pasig

The IT Specialist is responsible for providing technical support, resolving IT-related issues, and ensuring all IT equipment and systems are functioning properly. The role focuses on maintaining user productivity by delivering fast and efficient IT assistance.

Job Requirements

Candidate must be a College Graduate (BS IT / Computer Science / Computer Engineering or related)

At least 1–3 years of experience in IT support, helpdesk, or technical support.

Knows troubleshooting desktop/laptop hardware and software issues

Knows Windows OS installation and configuration

Has a skill in basic network troubleshooting (LAN, WiFi, internet issues)

Skills in printer and peripheral support

Skills in Microsoft Office / Microsoft 365 support

Basic knowledge of Active Directory (user creation, password reset)

Job Responsibilities

Provide first-level IT support to end-users (onsite and remote)

Troubleshoot hardware, software, printer, and network-related issues

Install, configure, and maintain desktops, laptops, and applications

Assist users with system access, password resets, and basic account issues

Escalate complex issues to higher-level IT support when needed

Log and track IT incidents and service requests