On Site IT Support

Company Description

NETTDRIVEN CORPORATION is a forward-thinking company headquartered in the Philippines. Focused on delivering quality and innovative solutions, we aim to meet the diverse needs of our clients through cutting-edge technology and exceptional service. Our team is driven by a commitment to excellence and customer satisfaction. Join us as we continue to grow and make a significant impact in the industry.

Role Description

This is a full-time, on-site role located in Dumaguete for an IT Support Specialist. The IT Support Specialist will handle day-to-day technical support tasks, including troubleshooting hardware and software issues, maintaining desktop computers, and ensuring a seamless IT experience for end-users. Responsibilities include managing help desk support requests, maintaining IT systems, and collaborating with team members to resolve technical issues promptly and effectively.

Qualifications

• Proficiency in Technical Support and Troubleshooting
• Experience with Desktop Computers and basic Information Technology practices
• Skills in Help Desk Support and resolving user issues efficiently
• Strong problem-solving skills and the ability to work under pressure
• Good verbal and written communication skills tailored for non-technical users
• Ability to work on-site and provide hands-on IT support
• Relevant training or certifications in IT support are a plus (e.g., CompTIA, Microsoft Certified Solutions Associate [MCSA])