We are seeking a hands-on, highly experienced Director for Telecom Engineering Delivery to help launch, scale, and lead our new offshore engineering operations center in the Philippines.
In this buildout-stage leadership role, you will be the primary local point of contact for engineering delivery—partnering closely with U.S.-based operations to stand up the operation from the ground up. Initially focused on ramping Outside Plant (OSP) and Fiber-to-the-Home (FTTH) engineering capabilities, your long-term mandate is to expand this facility into a scalable, multi-client engineering hub covering both wireline and wireless networks.
This is not a passive back-office management position. We need an operational leader who understands telecom engineering workflows down to the details, knows how to hire and retain elite technical talent, and thrives in a fast-paced environment with high urgency and growth potential.
key responsibilities
- Offshore Center Launch & Operations: Operationalize the local engineering delivery center in the Philippines, establishing team structures, communication rhythms, and delivery workflows.
- Talent Sourcing & Team Building: Partner with talent acquisition to drive local hiring strategies, interviewing, and selection of OSP Designers, OSP Engineers, and technical leads.
- Delivery & Quality Management: Oversee engineering throughput, quality control, and program compliance for FTTH and fiber design initiatives.
- U.S. Stakeholder Alignment: Partner closely with U.S. operations and engineering leadership on ramp schedules, capacity planning, and delivery milestones.
- Risk Mitigation & Retention: Proactively manage common offshore operational risks, including attrition, onboarding gaps, delivery inconsistencies, and ramp bottlenecks.
- Performance Visibility: Establish key performance indicators (KPIs) and provide regular executive reporting on team productivity, risk profiles, and operational readiness.
- Strategic Capability Scaling: Support the broader expansion of the delivery center to service multiple telecom providers across wireline and wireless infrastructure programs.
Minimum Qualifications
- 10+ years of leadership experience in telecom engineering, OSP, fiber design, wireless, or offshore delivery operations.
- Direct expertise supporting FTTH, fiber design, and OSP engineering programs.
- Proven track record of building, scaling, and managing offshore/global engineering delivery teams.
- Hands-on experience interviewing, selecting, and mentoring technical telecom engineering talent.
- Strong executive presence with exceptional verbal and written English communication skills.
- Ability to thrive in a consultant-first, buildout-stage environment characterized by ambiguity and rapid growth.
- Capability to balance immediate daily production targets with long-term strategic scaling goals.
Company Description
GAIC Professional Services Inc. is an outsourcing and consulting services company that supports clients across a wide range of industries and sectors. As a subsidiary of EEI, it serves as the internal professional services arm, focusing on the delivery of technology-driven solutions. The organization partners with businesses to improve operational efficiency, optimize processes, and address complex organizational challenges. Team members collaborate closely with clients and EEI units, providing specialized expertise in professional and technical services. GAIC Professional Services Inc. offers opportunities to work on diverse projects that leverage innovation and strategic thinking.