Job Brief
CoverDesk is looking for Office-Based Virtual Assistants to provide customer service and admin support to insurance agencies based in the US.
As a Virtual Assistant, you will perform various customer service-related and administrative tasks for an insurance agency including client communication and claims follow-up. For this role, strong communication skills are required, along with experience using Office tools like Outlook and Excel. Ultimately, you should be able to handle admin tasks and deliver high-quality work under minimum supervision.
The Role
You Will Be Responsible For
- Receiving and screening incoming calls and emails and determining priorities.
- Performing project-based work as assigned.
- Working closely with Team Executives as well as other support functions to provide proactive and effective general administrative assistance across a diverse range of tasks.
- Scheduling and coordinating meetings.
- Making travel arrangements and preparing expense reports.
- Providing other organisational support such as ordering supplies and equipment.
- Documenting all financial transactions and monitoring company accounts.
- Managing account receivables and payables, posting financial transactions to the accounting system and making bank deposits.
Ideal Profile
Requirements
- Must be a recent graduate this year or last year (Any course)
- Must be willing to work onsite in a permanent night shift schedule.
- Good English Communication skills.
- College grad
What's on Offer
- Opportunity to make a positive impact
- Attractive Salary & Benefits
- Opportunity within a company with a solid track record of performance
