Office Administrator

OFFICE ADMINISTRATOR

Company: Maharlika Internet Exchange (MHK-IX)

Location: Makati City

Schedule: Monday to Friday, 9:00 AM – 6:00 PM

Work Arrangement: Full-Time, On-site

About the Role

The Office Administrator helps ensure the day-to-day operations of Maharlika Internet Exchange run smoothly.

The role covers general office administration, billing and collection coordination, client assistance, documentation, and support for Sales and Management.

MHK-IX operates with a lean team, so we are looking for someone who is flexible, resourceful, and willing to take on different responsibilities when needed. While you will have your primary responsibilities, everyone is expected to help where they can to keep the business running and growing.

Key Responsibilities

• Manage the day-to-day administrative needs of the Makati office.
• Maintain organized company, client, billing, and other business records.
• Assist in preparing and sending invoices, statements, and other billing documents.
• Monitor client payments and coordinate billing and collection concerns.
• Receive and assist with client inquiries and concerns, coordinating with Sales, Management, or the appropriate team when necessary.
• Support client onboarding, documentation, and other administrative requirements.
• Assist Sales and Management with reports, documents, follow-ups, meetings, and other business requirements.
• Coordinate with suppliers, partners, building administration, and other third parties.
• Help monitor important deadlines, renewals, and recurring administrative requirements.
• Assist with other reasonable business functions as needed, including procurement, events, inventory, compliance documentation, and general operations.

What We're Looking For

• Bachelor's degree in Business Administration, Management, Accounting, Finance, Office Administration, or a related field is preferred.
• Fresh graduates are welcome to apply.
• Experience in administration, billing, customer service, or business operations is an advantage.
• Comfortable with email, spreadsheets, Microsoft Office/Google Workspace, and common business applications.
• Good written and verbal communication skills.
• Organized, detail-oriented, and able to manage multiple responsibilities.
• Willing to work on-site in Makati, Monday to Friday.

The Person We're Looking For

We value attitude and ownership as much as experience.

You should be someone who follows through on tasks, communicates professionally, keeps things organized, and is willing to find solutions when problems arise.

Because MHK-IX is a growing company with a small team, we don't expect employees to say, That's not my job, when something reasonably needs to be done. We help each other, learn when necessary, and make sure our clients and the business are properly taken care of.

Your job is not just to keep the office organized. Your job is to help keep the business moving.