Processes all documentation requirement required by shipper and destination and or broker for customs clearance.
Ensures documentation accuracy and timeliness in an efficient manner according to internal processes and guidelines.
Performs booking and booking optimization according to internal guidelines defined by Product.
Performs pick-up arrangement for DDP/DAP or FOB shipments (if needed).
Handles customer communication and ensures customer requirements are met and takes corrective actions in case of deviations from customer requirements.
Prepare and create billing invoice for the customer.
Ensure collection of payment for COD transactions prior any release of final documents.
Handle and address operational accounting concern but not limited to unbilled and revenue leakages.
Interacts with Customers, Product, other internal business unit local and or overseas and Global Service Center.
Qualification
Good administration and communication skills
Extensive knowledge of OFR Export / Import Operations
