Now Hiring- Customer Service Representative

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Job Description

Description

Act as the first point of contact for customers, addressing inquiries and resolving issues.
Provide exceptional customer service support through various channels including phone, email, and chat.
Assist in back-office operations to ensure smooth workflow and customer satisfaction.
Collaborate with team members to enhance overall customer experience.
Develop and deliver effective sales pitches to potential customers, leading to successful closures.

Requirements

Educational Qualifications: Bachelors degree in a relevant field preferred.
Experience Level: Entry-level (02 years of experience).
Skills and Competencies: Proficient in English language, strong communication and people skills.
Skills and Competencies: Ability to provide back office support and function effectively in a team environment.
Skills and Competencies: Proven capability in sales pitching and closure.
Qualities and Traits: Strong customer service orientation and problem-solving abilities.