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Metacom Careers

Now Hiring - Call Center Agent (Retail Account)

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  • Posted 14 hours ago
  • Be among the first 10 applicants
Early Applicant

Job Description

Description

  • Respond to customer inquiries via phone, email, or chat providing exceptional service.
  • Assist customers with product selection, order placement, and account management.
  • Maintain a high level of knowledge about products and services offered.
  • Handle customer complaints and ensure resolutions are provided promptly.
  • Collaborate effectively with team members to enhance customer experience.

Requirements

  • Educational Qualifications: High School Diploma or equivalent
  • Experience Level: 0-2 years (No experience required)
  • Skills and Competencies: Proficient in English language
  • Skills and Competencies: Strong customer service skills
  • Qualities and Traits: Ability to work well in a team
  • Skills and Competencies: Excellent people skills
  • Skills and Competencies: Familiarity with call center operations

More Info

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About Company

Job ID: 139402551