NON-VOICE CUSTOMER SERVICE REPRESENTATIVE TIER 2
Cebu City
Onsite
Responsibilities:
- Expert Drafting: Prepare meticulously crafted demand letters, demonstrating a basic understanding of legal language and precise articulation of claims, while adhering to established legal standards and guidelines.
- Evidentiary Support: Gather and analyze evidence, ensuring that all claims presented in demand letters are well-supported and substantiated, thereby increasing the likelihood of favorable responses.
- Strategic Communication: Collaborate closely with clients and the team to formulate effective communication strategies, tailoring the tone, content, and approach of demand letters to achieve specific objectives and maximize desired outcomes.
Qualifications:
- Able to start ASAP
- Willing to work graveyard shift
- Willing to work ON-SITE
- EXCELLENT English communication skills (both verbal and written)
- EXCELLENT writing skills, with a solid command of grammar, vocabulary, and proper punctuation
Full-time, Permanent
