Non-Voice Client Engagement Agent
Non-Voice Client Engagement Agent
select voicecom- Posted 11 hours ago
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Job Description
Position Summary
The Non-Voice Client Engagement Agent is responsible for identifying prospective clients through LinkedIn Recruiter, executing targeted outreach campaigns, engaging with prospects through written communication, and scheduling appointments for Entrepreneur's Source coaches. This role focuses on written communication, relationship building, and effective pipeline management.
Please note that this is a transitional position: agents in this non-voice role will be upskilled to take on voice client engagement in the future.
Responsibilities
Utilize LinkedIn Recruiter to identify and source qualified prospective clients.
Execute outbound InMail campaigns using approved messaging templates.
Engage with prospects through written conversations and respond professionally to inquiries.
Schedule Initial Consultation (IC) appointments for TES coaches using company scheduling tools.
Maintain accurate records within TES systems and LinkedIn Recruiter.
Meet or exceed established productivity metrics, including outreach volume, response rates, and appointment bookings.
Manage multiple coach accounts while ensuring quality and consistency.
Collaborate with leadership to improve messaging, outreach strategies, and overall campaign performance.
Participate in ongoing training and continuously seek opportunities to improve performance and client experience.
Qualifications
Bachelor's degree preferred.
Minimum one year of experience using LinkedIn Recruiter or LinkedIn Sales Navigator preferred.
Strong written communication and organizational skills.
Ability to manage multiple accounts and priorities simultaneously.
Outbound Or Sales Experience Required.
Proficient in spoken and written English.
Initiative-taking with strong diligence and a willingness to learn.
Work Schedule: Night Shift
Select VoiceCom is an American and Australian-owned company providing call centre services. While our main goal is to provide first-class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of. We want all of our employees to proudly say,
I work at Select VoiceCom, and think it's a great place to work!
The owners and managers at
SVC
care about their employees and listen to their feedback. All of our company decisions take into account how they will affect our employees and what we can do to make them beneficial for our employees.
Enjoy The Following Benefits
Medical/Dental coverage (HMO) after 1 month* + FREE HMO coverage for 1 dependent after 6 months
Life insurance program
Free weekly in-house massage
Cash incentives of (Php5,000) for successfully referring your friends and relatives to join SVC
Career development
Service incentive leave program
Annual salary increase based on performance
Fun and family-like working environment
Quarterly team outing
Free flowing coffee and hot chocolate
Cozy sleeping lounge and canteen plus entertainment area
Excellent office location in Cebu IT Park
Terms and conditions apply.
The Non-Voice Client Engagement Agent is responsible for identifying prospective clients through LinkedIn Recruiter, executing targeted outreach campaigns, engaging with prospects through written communication, and scheduling appointments for Entrepreneur's Source coaches. This role focuses on written communication, relationship building, and effective pipeline management.
Please note that this is a transitional position: agents in this non-voice role will be upskilled to take on voice client engagement in the future.
Responsibilities
Utilize LinkedIn Recruiter to identify and source qualified prospective clients.
Execute outbound InMail campaigns using approved messaging templates.
Engage with prospects through written conversations and respond professionally to inquiries.
Schedule Initial Consultation (IC) appointments for TES coaches using company scheduling tools.
Maintain accurate records within TES systems and LinkedIn Recruiter.
Meet or exceed established productivity metrics, including outreach volume, response rates, and appointment bookings.
Manage multiple coach accounts while ensuring quality and consistency.
Collaborate with leadership to improve messaging, outreach strategies, and overall campaign performance.
Participate in ongoing training and continuously seek opportunities to improve performance and client experience.
Qualifications
Bachelor's degree preferred.
Minimum one year of experience using LinkedIn Recruiter or LinkedIn Sales Navigator preferred.
Strong written communication and organizational skills.
Ability to manage multiple accounts and priorities simultaneously.
Outbound Or Sales Experience Required.
Proficient in spoken and written English.
Initiative-taking with strong diligence and a willingness to learn.
Work Schedule: Night Shift
Select VoiceCom is an American and Australian-owned company providing call centre services. While our main goal is to provide first-class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of. We want all of our employees to proudly say,
I work at Select VoiceCom, and think it's a great place to work!
The owners and managers at
SVC
care about their employees and listen to their feedback. All of our company decisions take into account how they will affect our employees and what we can do to make them beneficial for our employees.
Enjoy The Following Benefits
Medical/Dental coverage (HMO) after 1 month* + FREE HMO coverage for 1 dependent after 6 months
Life insurance program
Free weekly in-house massage
Cash incentives of (Php5,000) for successfully referring your friends and relatives to join SVC
Career development
Service incentive leave program
Annual salary increase based on performance
Fun and family-like working environment
Quarterly team outing
Free flowing coffee and hot chocolate
Cozy sleeping lounge and canteen plus entertainment area
Excellent office location in Cebu IT Park
Terms and conditions apply.
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