Join a Team That's Passionate About Making Lives Better!
At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We're looking for enthusiastic, driven individuals to join our dynamic work environment where
fun meets results!
Agent, Back Office/Non-Voice is responsible for performing accurate verifications, credit investigation, analysis, and audit of all documentation required to complete the retail funding processes, according to the company's operating policies and procedures.
What You'll Do
- Process and complete assigned files and documentation while ensuring accuracy, compliance, and adherence to company policies and client requirements.
- Conduct verification and validation activities with external parties such as customers, employers, vendors, financial institutions, or other stakeholders as required.
- Review and analyze documents related to customer information, income, employment, identity, and supporting records.
- Communicate with clients, partners, or internal teams regarding missing information or documentation to ensure timely processing and completion of transactions.
- Maintain professional relationships with customers and stakeholders while delivering excellent service and support.
- Ensure quality, accuracy, confidentiality, and integrity of sensitive customer and company information.
- Meet productivity, quality, and turnaround expectations while contributing to overall team goals.
- Utilize internal systems, spreadsheets, and communication tools effectively to manage tasks and documentation.
- Perform additional duties and responsibilities as assigned.
Why Join Us
- Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement.
- Comprehensive Training: We offer extensive paid training to ensure you're equipped for success.
- Team-Oriented Culture: Work in a collaborative, supportive environment with peers who are passionate about what they do.
- Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees.
- Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you'll build strong connections.
- State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity.
- Rewarding Work: Help businesses grow while making a real difference in people's lives!
Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work!
Twitter & Instagram: bgocareers
Facebook: Bill Gosling Outsourcing
LinkedIn: Bill Gosling Outsourcing
Website – https://www.billgosling.com/careers
By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing's privacy policy here- https://www.billgosling.com/privacy-policy and consent to the collection, use, and storage of personal information in accordance with the policy.
At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here.If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need – just let us know.
Bill Gosling Outsourcing – Where your career thrives! 
