NOC & SOC Automation Lead (AI-Driven Ops)

Trends Group Inc. in Makati seeks a Senior Service Automation Lead to steer automation, orchestration, and platform support for Managed Services, with focus on NOC and SOC operations.

You will design end-to-end automation solutions, oversee API/webhook integrations, and drive AI-enabled improvements to MTTR, productivity, and service quality. You'll mentor the Service Automation team and ensure security, governance, and change management across environments.