Night-Shift SSDI Case Manager & Client Advocate

Select VoiceCom in Cebu City is seeking an SSDI Case Management Agent to support existing law firm clients through the Social Security Disability claims process. You will handle inbound/outbound calls, answer status questions, liaise with SSA/DDS, and document updates in NEOS.

The role requires 2–3+ years of BPO customer service, excellent English, and on-site night-shift availability. Previous legal or SSDI exposure is a plus, with a strong emphasis on accurate record-keeping and client