Networking Specialist

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Networking Specialist to join our team in Anywhere in india, Uttar Pradesh (IN-UP), India (IN).

• Job Overview

TheSenior Telecommunications Support Analystanalyzes and supports the telecommunications network to meet business and customer requirements. This position analyzes, maintains, monitors, and troubleshoots telecommunications components to provide a secure, high-performance network. He/She is involved in capacity, resources, and contingency planning to manage the risks of telecommunications failure and ensure appropriate service levels are maintained. This position addresses root causes and supports timely resolution of problems. He/She performs quality assurance and testing of transmission mediums and infrastructure components. This position develops and maintains telecommunications disaster recovery plans and monitors network performance and availability. He/She implements specialized tools to diagnose the performance of the global telecommunications infrastructure. This position maintains and increases a broad range of knowledge and skills in telecommunications systems, dial plans, switching architecture, telephony, and wiring. He/She maintains a packet analyzer infrastructure (e.g., patches, custom modifications, upgrades, etc.) to ensure devices meet UPS Data Security requirements and to ascertain that analyzers are strategically placed within the UPS global network for data forensics. He/She identifies opportunities for improvement.

Minimum Qualifications:

• Provides 2nd-level enterprise network support to resolve complex network issues.
• Performs technical analyses and resolutions of network-related incidents within the UPS global network infrastructure to minimize disruptions and downtime.
• Provides technical analyses of applications, hardware, and software activities on the UPS global network to assist with problem resolution and to minimize disruptions and downtime.
• Performs root cause analyses and works with appropriate groups to implement final resolutions to prevent problem recurrence.
• Utilizes packet analyzers and network management systems to isolate and resolve issues effectively.
• Proficiency with Wireshark and packet captures a MUST
• Complete understanding of the steps for a successful connection and termination of a socket.
• Knowledge of how Spanning Tree works
• Protocol knowledge
• ARP
• DHCP
• DNS
• WAN/LAN
• TCP/UDP

Experience Level Breakdown by Role

Functional Role Key Responsibilities Recommended Experience Level

Network Analysis & Support

Analyze, maintain, monitor, and troubleshoot telecom components

57 years in telecom/network support roles

Capacity & Contingency Planning

Plan for resources, capacity, and risk mitigation

5+ years with exposure to enterprise-level planning

Problem Resolution & Root Cause Analysis

Address root causes and ensure timely fixes

57 years with proven incident management experience

Quality Assurance & Testing

Test transmission mediums and infrastructure

35 years in QA/testing of telecom systems

Disaster Recovery Planning

Develop and maintain telecom DR plans

5+ years with DR strategy and implementation

Performance Diagnostics

Use specialized tools to assess global telecom infrastructure

46 years with diagnostic tools (e.g., SolarWinds, Wireshark)

Telecom Systems Expertise

Maintain broad knowledge of dial plans, switching, telephony, wiring

7+ years in telecom engineering or architecture

Packet Analyzer Management

Maintain infrastructure for data forensics and security compliance

57 years with packet analysis and security protocols

Continuous Improvement

Identify and implement process improvements

5+ years with a track record of innovation and optimization

Additional Notes

• This role clearly demands senior-level expertise, especially in enterprise-scale telecom environments.
• Candidates should ideally have certifications like CCNA/CCNP (Cisco), CompTIA Network+, or similar.
• Experience with global networks and security compliance (e.g., UPS Data Security) is a strong differentiator.