Network Operation Engineer

JOB PURPOSE:

To efficiently andeffectively maintain, develop, troubleshoot and provision enterprise level IT Network and Systems. To work withina growing anddynamic global IT team.

RESPONSIBILITIES:

Monitor, diagnose and resolve problems related to Network and Systems

Manage crisissituations and work under pressure to resolve problems.

Perform automation through python, ansible to automate repetitive tasks.

Produce relevant documentations and SOPs.

Implement the break fix during incidents.

To provide 2nd line technical support.

Provide technical expertise for 1st line IT support staff, sharing technical knowledge.

REQUIREMENT:

Be proficient and experienced in the implementation and management of the following technical disciplines:

Good understanding for Infra Monitoring (Solar winds, Grafana and Prometheus), and DCIMtools.

Good Understanding Incident mgmt, Change management and Problem management.

Good understanding of Routing (OSPF, BGP) and Switching (Vlan, VTP, STP, HSRP, EtherChannel e.t.c.)

Hands on Network Automation (Python and Ansible).

Exposure in Fortigate firewalls.

Exposure in WLAN technologies.

Exposure in Linux and Windows will be added advantage.

The candidate must also:

Have excellent communications. Be approachable and friendly.

Be able to organize and priorities workload.

Be able to work within a team, facilitating team interaction.

Be willing to work rotational on call basis to support out of business hours.

Be willing to travel overseas.

KEY INTERFACES:

Corporate IT Operations

Corporate IT Infrastructure

Security Operations.

Corporate IT mgmt.