Key Responsibilities
- Design, implement, and maintain the SolarWinds monitoring platform across network, server, and application infrastructure.
- Configure and tune SolarWinds modules such as NPM, NCM, SAM, VNQM, IPAM, and Log Analyzer as required.
- Develop and manage custom dashboards, alerts, and reports to provide visibility into system health and performance.
- Integrate SolarWinds with other monitoring and ITSM tools (e.g., ServiceNow, Splunk, etc.).
- Analyze monitoring data to identify performance bottlenecks and proactively resolve potential issues.
- Maintain device inventories and ensure monitoring coverage is accurate and up-to-date.
- Manage upgrades, patches, and performance tuning for the SolarWinds platform.
- Assist with monitoring strategy and architecture design to improve observability and operational efficiency.
- Support audits, compliance initiatives, and documentation of monitoring standards and configurations.
- Work collaboratively with infrastructure, application, and network teams to ensure comprehensive monitoring coverage.
Qualifications & Experience
Required:
- 4+ years of experience administering and designing SolarWinds Orion Platform.
- Strong understanding of network and systems monitoring concepts (SNMP, WMI, ICMP, API-based polling, etc.).
- Experience with SolarWinds modules: NPM, NCM, SAM, and optionally VNQM, IPAM, or Log Analyzer.
- Ability to design and implement custom alerts, reports, and dashboards.
- Proficiency in Windows Server administration and basic networking concepts (TCP/IP, routing, VLANs, firewalls).
- Scripting experience (e.g., PowerShell, Python) for automation and integration tasks.
- Excellent problem-solving and analytical skills with the ability to work independently.
Preferred:
- Experience with SolarWinds High Availability (HA) and Scalability Engines (Additional Polling Engines, Web Servers, etc.).
- Familiarity with cloud and hybrid monitoring (Azure, AWS).
- Integration experience with ServiceNow, PagerDuty, Splunk, or other ITOM tools.
SolarWinds Certified Professional (SCP) certification is a plus.
