Network Engineer

Key Responsibilities

• Manage, monitor, and troubleshoot WAN and LAN connections for multiple clients.
• Use remote monitoring tools and protocol analyzers to troubleshoot, diagnose and solve network problems.
• Perform advanced, complex network analysis, identify problems, and determine solutions.
• Recommend enhancements to the network that will improve the quality, performance, security, and reliability of the network.
• Creates and maintains documentation of networks and network systems.
• Follows project methodologies and processes to complete assigned tasks.
• Provides technical network expertise to others as necessary, including instructing field personnel in basic network troubleshooting and problem resolution.
• Configures new network equipment and connections.
• Handle day-to-day network related tickets – Incident, Problem, and Change.

What you'll need to succeed

• Degree in Computer/Information Science, technical college, or equivalent work experience
• 3-5 years progressive experience in networking
• Must have Palo Alto firewall experience.
• Other demonstrated, related networking experience will be helpful.
• Demonstrated associate to professional level technology and support experience for Palo Alto firewalls. Certifications desired.
• Must have a solid understanding and practical experience with monitoring and management of SD-WAN solutions.
• Demonstrated understanding of network technologies and protocols.
• Experience implementing and maintaining network technologies in a mixed vendor environment.
• Strong ability and focus on network troubleshooting and resolution.
• Excellent verbal and written communication skills.
• Ability to collaborate and work effectively in partnership with others.
• Very strong customer service orientation.
• Ability to multitask and work in a fast-paced environment.
• Eagerness to learn and continually expand on skillset.
• Must have the ability to self-manage and work independently.