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Reed Elsevier Shared Services Philippines Inc

Network Engineer

2-5 Years
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Job Description

What You'll Be Doing

As a Network Engineer supporting global enterprise and production systems. You'll manage LAN, WAN, Cloud, and Data Center environments in a 24x7x365 organization, focusing on Incident Management, Change Management, Service Request Fulfillment, and Problem Management. This role requires advanced troubleshooting skills and experience with multi-vendor network and security technologies.

Key Responsibilities

  • Provide operational support for LAN, WAN, Cloud, and Data Center environments globally.
  • Participate in ITIL-based operations: Incident, Change, Service Request, and Problem Management.
  • Deliver advanced support for routers, switches, wireless controllers, next-gen firewalls, and load balancers.
  • Support cloud-native networking (AWS, Azure): Transit Gateway, Security Groups, ExpressRoute, VPC Peering.
  • Maintain accurate documentation and provide technical guidance to first-level operations staff.
  • Communicate technical concepts in business terms across all organizational levels.
  • Contribute to automation initiatives using scripting, orchestration tools, AI, or Power Apps.

What We're Looking For

  • Bachelor's degree in Computer Science, Electrical Engineering, Telecommunications, or related field.
  • 3+ years in Network Engineering/Operations for large-scale networks (LAN, WAN, Data Center, Cloud).
  • 2+ years in global network support.
  • CCNA or equivalent certification.
  • Cloud certifications (AWS Solutions Architect, Azure Network Engineer Associate).
  • Experience with network automation/orchestration tools, scripting languages, or AI-driven workflows.
  • Familiarity with Power Apps or similar tools.

About Company

Reed Elsevier is a world leading provider of professional information solutions. A company that delivers improved outcomes to professional customers across industries, helping them make better decisions, get better results and be more productive. We achieve this by leveraging deep customer understanding to combine high quality content and data with analytics and technology in global platforms. Our solutions often account for about 1 percent of our customers' total cost base but can have a significant, positive impact on the remaining 99 percent. For more information you can vist our website: http://www.reedelsevier.com.ph

Job ID: 135049079

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