Position Accountability Statement
The Network Engineer is responsible for the maintenance and support of Maxicare network infrastructure. Providing network support by installing, trouble-shooting, maintaining computer network connectivity and supporting end users. The post holder will work in an environment of continuous change while minimizing disruption to Maxicare network users.
Broad Responsibility Highlights
- End-to-end trouble isolation and repair on physical and logical layer services
- Strong switch, router, modem knowledge and ability to setup, configure the devices upgrade firmware
- Accomplished assigned daily tasks, including support and troubleshooting, and project contribution.
- Planning, designing, organizing and managing a highly complex wide area network
- Diagnosing and resolving network problems, performing routine maintenance, and upgrading systems to optimize performance and capacity.
- Identify and create strategic vision to support a 99.999% available network architecture, high network redundancy, perfect network resiliency, and network integrity
- Cooperate with network lead to optimize network configuration, network management and network monitoring of assets.
- Ensure legacy systems and new systems meet respective technical (bandwidth, throughput, availability, quality) requirements.
- Troubleshoot and mitigate adverse impact due to network issues
- Working knowledge of Palo Alto Networks firewalls, Fortinet, Meraki, Telephony systems (PABX), VoIP, Cisco switching and routing equipment, and cloud networking is a plus
- Maintaining network system documentation
- Developing and implementing network security procedures; and Performing related duties as required.
Desired Skills And Competencies
- Ability to work well with other groups to plan, design, and implement work
- A minimum of 3-5 years experience performing routing and switching
- 3+ years of tooling and automation development supporting zero touch and power-on auto provisioning
- Strong understanding of infrastructure protocols (OSPF, Static and dynamic ), IP addressing and application protocols (HTTP/S, LDAP, SNMP)
- Versed in a variety of hardware and software manufacturers, and a high degree of comfort and experience in mixed vendor environments Cisco, HP, Juniper, developing and deploying solutions on open source technology
- Expert level knowledge in all the support tools required to support such environments, dig, host, nslookup, tcpdump, wireshark
Qualifications And Guidelines
Education : Graduate of BS ECE or BS IT, or any related courses
Cisco Certified Network Associate
Experience : 3-5 Years experience in Network Infrastructure.
Knowledge Wireless networks, Cisco, routing and switching,
Firewall and network security
STANDARD RESPONSIBILITY STATEMENTS
Strives to embody, commits to support and deliver the Management System policy, objectives and initiatives of the organization;
Communicates, engages, directs and supports people to contribute to the Management System effectiveness;
Demonstrates commitment to customers by ensuring applicable statutory and regulatory requirements are determined, understood and consistently met;
Abides by the Management System policies and procedures for the effective management and control of its processes; and
Promotes and utilizes the Process Approach and Risk-based Thinking at work.
Performs other RELATED functions that may be assigned BY THE IMMEDIATE SUPERIOR