Network Administrator

• Offsite network support assisting customers to make sure that they can connect to the Vestas network
• Remote Configuration, installation, and upgrade of network hardware such as routers, switches, firewalls, wireless access points, and other network devices in the Wind Power Plants (WPP)
• Facilitate wind farm integration to Vestas network
• Maintain network uptime by reactive remote troubleshooting
• User management for Cisco network devices
• High-quality support, i.e., short response time and high-resolution rate
• Ticket resolution (incident resolution, request fulfillment)
• Provides input for continuous operations improvement
• Involvement in Projects

Qualifications:

• Education: BS in Computer Science, Engineering, or IT, or equivalent
• Professional experience maintaining real-world production systems. Maintain complex network designs
• For instance, Understanding of Cisco ISE (LDAP, REST APIs), IPSec VPN, DMVPN, and device authentication (IEEE 802.1x)
• At least two (1-3) years of extensive experience with Cisco switches and routers (preferred industrial grade) experience and other vendors. CCNA (or equivalent) certified
• Two (2) to three (3) years of related experience in Incident Management and diagnosing and resolving issues
• For instance, knowledge of Information Security and Risk Management
• For instance, Certification in ITIL v4

Competencies:

• Organized and have a methodical approach to work
• Proficient communication and interpersonal skills
• Global mindset