Job Title: NetSuite Technical Delivery Manager
Role: FT
Location: Manila, Philippines
About The Role
We are seeking an experienced and hands-on Delivery Manager – NetSuite Technical to lead our NetSuite development team, drive project delivery, and ensure high-quality solutions across integrations and customizations.
This role requires a strong blend of technical expertise, leadership, and client-facing delivery management, with the ability to actively contribute to development when needed.
Key Responsibilities
Delivery & Project Management
- Own end-to-end delivery of NetSuite technical projects (customizations, integrations, enhancements)
- Ensure projects are delivered on time, within scope, and budget
- Manage multiple parallel engagements and priorities
- Act as primary escalation point for delivery-related issues
Team Leadership & Mentorship
- Lead and mentor a team of NetSuite developers and technical consultants
- Conduct code reviews and enforce best practices
- Guide team on architecture, solution design, and performance optimization
- Drive continuous improvement in development standards and delivery processes
Technical (Hands-On) Responsibilities
- Actively participate in development using:
- SuiteScript (1.0 / 2.x)
- SuiteTalk (SOAP/REST Web Services)
- RESTlets, Suitelets
- Design and implement complex integrations with third-party systems (e.g., Shopify, HRIS, Payroll systems, etc.)
- Troubleshoot and resolve technical issues in production and development environments
- Review and optimize scripts, workflows, and integrations for scalability
Client & Stakeholder Management
- Collaborate with clients to understand requirements and propose scalable solutions
- Translate business requirements into technical design documents
- Provide regular status updates and manage stakeholder expectations
- Support pre-sales activities, solutioning, and estimations when required
Process & Governance
- Establish and enforce SDLC processes
- Ensure proper documentation of solutions and technical designs
- Manage resource allocation and utilization
- Ensure compliance with data security and integration standards
Required Skills & Qualifications
- Strong experience with NetSuite ERP technical development
- Deep expertise in:
- SuiteScript (2.x preferred)
- NetSuite integrations (REST/SOAP APIs)
- Celigo / Boomi / other middleware (preferred)
- Proven experience managing and leading technical teams
- Hands-on experience in system integrations and architecture design
- Strong understanding of NetSuite modules (Financials, Inventory, Order Management)
- Experience working in Agile / Scrum environments
- Excellent problem-solving and debugging skills
Preferred Qualifications
- NetSuite certifications (SuiteFoundation, Developer, ERP Consultant)
- Experience with multi-subsidiary / OneWorld environments
- Exposure to AI integrations or automation within NetSuite ecosystem
- Experience with tools like JIRA, Git, CI/CD pipelines
Soft Skills
- Strong leadership and team management abilities
- Excellent communication (client-facing experience required)
- Ability to balance hands-on work with strategic oversight
- Proactive, accountable, and solution-oriented mindset
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