Join Oracle NetSuite and help customers unlock greater value from the world's leading integrated cloud business suite. In this role, you will lead post–go-live optimisation engagements across a portfolio of approximately 15–20 customers, shaping roadmaps, improving adoption, and delivering measurable business outcomes.
What You'll Do
- Lead customer engagements, including kickoffs, workshops, solution design sessions, governance meetings, and release planning.
- Own optimisation roadmaps, delivery priorities, scope, risks, and outcomes across multiple concurrent accounts.
- Analyse business requirements and recommend scalable NetSuite solutions aligned with leading practices.
- Guide configuration, testing, acceptance criteria, and adoption across core Financials, including GL, AP, AR, reporting, reconciliation, revenue recognition, taxation, and Multi-Book Accounting.
- Manage complex issues and escalations while maintaining strong customer satisfaction, loyalty, and renewal outcomes.
- Coordinate cross-functional teams and collaborate closely with Technical Consultants, ACS Delivery Managers, Support, Product, and performance specialists.
- Balance quick wins with long-term structural improvements while ensuring contracted ACS hours are effectively utilised.
- Mentor team members and promote collaboration, knowledge transfer, and delivery excellence.
What You'll Bring
- 5+ years of NetSuite consulting experience across implementation, optimisation, and post–go-live environments.
- Strong functional expertise in NetSuite Financials and advanced capabilities such as Fixed Assets, Bank Feeds, Reconciliation, Multi-Book Accounting, Revenue Recognition, Financial Reporting, Supply Chain, WMS, and Demand Planning.
- Proven experience leading workshops, gathering requirements, managing multiple workstreams, and delivering complex solutions.
- Strong stakeholder management, communication, facilitation, and presentation skills.
- Practical accounting knowledge and awareness of NetSuite's technical framework.
- A resourceful, independent approach with the ability to work effectively with minimal supervision.
This is an opportunity to lead high-impact customer engagements and drive continuous value realisation at scale.
Apply now, we are actively engaging with talent in the market!
