.Net Developer

Qualifications:

• Minimum of three (3) years experience as a Full Stack Developer, with expertise in application analysis and troubleshooting
• Has at least one (1) year of experience in Level 2 Application Support, Incident, Problem and Change Management
• Experience in business domain processes is preferred but not required
• Mid/Night shift
• Hybrid set-up 3x a week (Alabang office)

Job Description:

Last level of application support that performs deep analysis, troubleshoots, modifies the code and data of applications used by end customers in production environments applying knowledge in programming techniques and experience in specific technology platforms following agreed service level agreement timelines.

Follows the Standard Operation Procedures (SOP) in order to support system application of end customers

Provides continuous service improvements to eliminate or prevent incidents or problems and improve service quality for end customers.

Contributes to the team's continuous service improvements to eliminate or prevent incidents or problems.

Leads a project in defining tasks, project deliverable and schedules of the resources assigned to the project

Can directly communicate with end customers for support requirements.

They are the last level of Application Support.