Job Description

Company Description NURA CARE is an NDIS registered provider delivering high-quality, person-centred supports to participants with complex health and disability needs. The organization supports individuals across Brisbane and surrounding regions through in-home and community-based services. NURA CARE works closely with families, support workers, and allied health professionals to ensure care that is safe, compliant, and clinically appropriate. Team members are part of a collaborative environment focused on quality outcomes, respect, and inclusion for every participant. The organization values professionals who are committed to maintaining high standards of service and regulatory compliance within the NDIS framework.

Role Description The NDIS Compliance Officer – Philippines is a full-time, work from home based role, supporting NURA CARE's compliance and administrative operations. This role is responsible for monitoring adherence to NDIS standards, policies, and procedures, maintaining accurate documentation, and supporting audits and internal reviews. Daily tasks include reviewing service records and participant documentation, tracking compliance requirements, preparing reports, and escalating issues where required. The role also involves collaborating with care teams, finance staff, and external stakeholders to ensure that NDIS guidelines are understood and followed. The Administrator helps improve processes, supports continuous quality improvement initiatives, and contributes to a safe and compliant service environment.

Qualifications

Candidates should possess strong Regulatory Compliance skills, including knowledge of NDIS standards, policies, and quality and safeguarding requirements.
Candidates should possess robust Analytical Skills and attention to detail to review documentation, identify risks, and support data-driven decisions.
Candidates should possess clear Communication and Interpersonal Skills to work effectively with participants, families, internal teams, and external stakeholders.
Candidates should possess basic to intermediate Finance skills to support billing checks, funding claims, and financial documentation related to NDIS services.
Relevant experience in disability services, healthcare administration, or NDIS environments is highly beneficial.
Strong organizational and time-management skills, with the ability to manage multiple tasks and deadlines in a fast-paced setting.
Proficiency with office software and digital record systems; experience with NDIS or health-related platforms is an advantage.
A qualification in business administration, health services, compliance, or a related field is desirable.