- Discover 100% YOU as an NDIS Administration Assistant! Apply now!
- Remote | Day Shift
- Competitive Total Rewards (Compensation, Allowance, HMO, and Paid Time Off)
- Company Provided Equipment
What's in it for you
- Competitive Total Rewards (Compensation, Allowance, HMO, and Paid Time Off)
- Employee Referral Program
- Work Life Balance
Your Role
As a NDIS Administration Assistant, you are responsible for:
- Assist with participant file management (service agreements, consents, records)
- Support intake administration and referral processing
- Upload, organise and maintain documentation in line with NDIS requirements
- Assist with incident reports, complaints, and feedback documentation (as directed)
- Support staff rostering and shift scheduling (not initially but can build to that later)
- Communicate routine updates with support workers and participants using templates
- Assist with invoicing preparation, timesheet checks, and data entry
- Maintain accurate records across CRM, HR and scheduling systems
- Escalate complex or sensitive matters to management
Qualifications:
- Strong administrative and organisational skills
- High attention to detail and accuracy
- Excellent written and verbal English communication
- Confident using cloud-based systems and MS Office / Google Workspace
- Ability to follow documented processes, SOPs, and compliance checklists
- Comfortable handling confidential and sensitive information
- Formal qualifications are not mandatory
- Previous experience supporting NDIS, disability, aged care, or health service providers preferred
- Professional, respectful and culturally aware
- Able to work independently while following clear instructions
- Experience supporting Australian clients or businesses highly regarded
- Rostering and scheduling accuracy
About Beepo
Beepo is a full-service Australian-owned outsourcing company, with a team of 15,000 across 6 countries — the largest, and most diverse Australian-owned customer experience outsourcing provider.
Our Beepo office is located in Clark, Pampanga. We provide exceptional workforce support to clients all over the world. Our primary focus is to help businesses grow sustainably with the help of fantastic Philippine talent.
You will be supported by a great working environment, leading benefits, and an opportunity to meet your career goals. You will be able to apply your skills and innovative thinking to this role. This is an opportunity to grow your career quickly.
*Terms and conditions apply
