Multilingual Specialist (German Speaker) – Customer Service / Finance / HR (Active Pool)

About Penbrothers Penbrothers is an HR & remote talent management partner and one of the fastest-growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.

Important Notice: Active Talent Pooling Initiative

This position is part of our strategic active talent pooling initiative. We are proactively building a pipeline of German-speaking professionals for upcoming opportunities. Please note that we will keep your profile in our active pipeline until an official job requisition opens. As part of this proactive application process, you will be required to submit a quick AI-powered video interview to help us get to know you better and accelerate your placement when roles go live.

Role Overview

We are seeking fluent German speakers to join our active talent community. This generic posting is designed to capture high-performing talent across three core business tracks. During your application, please indicate your primary area of expertise:

• Track 1: Customer Service & Support: Deliver world-class, omnichannel support (phone, email, live chat) to our German-speaking clientele. Resolve inquiries, troubleshoot issues, and identify account upselling opportunities.
• Track 2: Corporate Finance & Accounting: Manage accounts payable/receivable (AP/AR), ledger maintenance, and financial reconciliations for German-speaking corporate entities and regional vendors.
• Track 3: Human Resources & Operations: Oversee regional employee relations, lifecycle administration, talent acquisition coordination, and localized labor law compliance for German-speaking markets.

Requirements & Qualifications

• Language: Native or professional fluency (C1/C2 level) in written and spoken German, with strong working proficiency in English.
• Experience: 1–2 years of corporate experience in Customer Service, Finance/Accounting, or Human Resources.
• Technical Skills: Familiarity with domain-specific tools (e.g., Zendesk, SAP, Oracle, Workday, or Salesforce) is a major plus.
• Core Competencies: Strong cross-cultural communication skills, organizational ability, and a collaborative mindset.

Our Hiring Process

We utilize AI tools to enhance hiring efficiency and ensure a fair evaluation. Consequently, candidates will engage with an AI Interviewer, supervised by Human Talent Acquisition Experts who will support your entire application journey.

Our AI Expectations: While we encourage you to use AI for CV refinement and research, we require that all interviews and assessments be completed through your own authentic effort. The use of real-time AI assistance during interviews or to complete skills tests is strictly prohibited to ensure a fair and genuine evaluation of your capabilities.

What You'll Get

At Penbrothers, we are obsessed with creating positive employee experiences. Here you'll find an environment that nurtures learning and provides opportunities for growth. You'll have the opportunity to make an impact on fast-growing startups and dynamic companies.

· Meaningful work & Growth: We take every opportunity to stretch ourselves and deliver an excellent client experience.

· Employee as our biggest asset: We are genuinely invested in our people's career and welfare.

· Global reach & local impact: Get to work with high-growth startups and dynamic companies from the comfort of your own home.

· Powering global startups: We've created 1,400 Filipino jobs that empower global start-ups to focus on growth.