Multi Skilled Technician

About ETap Management Services Inc. (EMSI)

eTap Management Services Inc. (EMSI) is a growing provider of cash management services specializing in secure cash collection, transport, handling, and maintenance for cash and kiosk machines. Originating from EMSI's Accounting & Finance Operations Department (AFOD), EMSI now supports 4,000+ machines nationwide with a team of 500+ employees.

Join the EMSI Team

Be part of a growing team committed to delivering trusted cash management services across the country. At EMSI, teamwork, reliability, and excellence drive everything we do. Build your career with us and help keep financial services running smoothly nationwide.

What a Field Technician Looks Forward to Doing Well

The Field Technician is responsible for coordinating the day-to-day activities of field maintenance operations by scheduling technician assignments, validating completed maintenance work, and ensuring documentation is accurate and compliant with standards. The role supports the Field Maintenance Supervisor by monitoring task progress, tracking service performance, and facilitating communication between technicians and management. It also contributes to operational reliability by assisting in issue escalation, maintaining organized maintenance records, and providing administrative and logistical support to ensure efficient, timely, and compliant field maintenance operations.

What You Will Do

Perform Troubleshooting and Repairs

• Diagnose machine malfunctions accurately and implement corrective measures.
• Replace defective parts using approved components and tools.
• Calibrate machines after repair to restore full functionality.
• Coordinate with supervisors for recurring technical issues.
• Provide feedback on recurring machine failures to support process improvement.
  
  

Conduct Preventive Maintenance

• Carry out scheduled inspections and preventive servicing as per maintenance plan.
• Clean, lubricate, and calibrate machines to maintain efficiency.
• Identify potential wear-and-tear components and report replacements in advance.
• Validate functionality through test runs after maintenance.
• Ensure preventive maintenance checklists are fully completed and submitted.
  
  

Accurate Service Documentation

• Record all service activities, including issue, action taken, and parts used.
• Maintain proper documentation in the company's maintenance system/software.
• Submit service reports within the required turnaround time.
• Ensure traceability of work done by attaching necessary photos/logs.
• Provide accurate updates for supervisor's monitoring and reporting needs.
  
  

Why should you join us

• Competitive Salary
• Good Perks & Benefits
• Medical Benefits
• vacation Leave
• Sick Leave
• Gas Allowance
• Motor Maintenance Allowance
  
  

Why You

• At least a vocational diploma, technical certification, or associate degree in Electronics, Electrical, Mechanical, or a related technical field.
• Certification or training in equipment servicing, troubleshooting, or preventive maintenance is an advantage.
• Must have a motorcycle with complete and updated papers and a valid driver's license which may be required depending on field assignment and mobility needs.
• Occupational health and safety training or equivalent certification is desirable.
• Minimum of 1- 2 years of experience in equipment servicing, field maintenance, or technical support.
  
  

Join the Revolution: Be Part of EMSI's Family!

Are you ready to step into a world where technology meets innovation, and every day is an adventure At EMSI we're not just another fintech company, we're trailblazers on a mission to transform the financial landscape in the Philippines.