Mortgage Loan Processor | Angeles Site with 25 Night Differential Pay

Connext is a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance.

We are currently looking for a Mortgage Loan Processor who will be working with Connext's Client in the United States of America.

What's in it for you

• Competitive Compensation
• Perfect Attendance Bonus
• Life Insurance
• HMO Insurance
• Great Company Culture
• 25% Night Differential
• Annual Increase
• Mid- Year Bonus

What is the job

The Mortgage Loan Processor is responsible for supporting residential mortgage servicing activities, including loan maintenance, payment processing, escrow administration, and borrower account management. The role ensures accurate processing of mortgage-related requests, maintains loan records, resolves servicing inquiries, and provides timely support to internal teams, borrowers, and external partners.

Responsibilities:

• Process mortgage servicing requests, including loan maintenance updates, borrower account changes, documentation requirements, and borrower account maintenance while ensuring accurate loan records.

• Handle mortgage payment and escrow activities, including payment posting, transaction reviews, escrow disbursements, insurance tracking, tax documentation, and monitoring insurance coverage for mortgage properties.

• Support loan servicing operations, including new loan setup, uploading loan documents and funding information, preparing loan releases, lien-related documents, payoff statements, reconveyance tracking, and paid-off loan activities.

• Maintain and update servicing records by reviewing borrower account information, managing servicing documentation, and ensuring the accuracy and completeness of loan records.

• Respond to borrower and investor requests, providing timely verbal and written communication, researching and resolving servicing issues, and preparing required mortgage servicing documentation.

• Ensure compliance with servicing guidelines and regulatory requirements by following established procedures, maintaining confidentiality standards, and performing other mortgage servicing duties as assigned.

Qualifications:

• High school diploma or equivalent.

• Minimum of two (2) years of experience in mortgage operations, processing, underwriting support, closing, or pipeline management.

• Experience in Microsoft Outlook, Word, Excel.

• Knowledge of mortgage servicing processes, escrow requirements, and loan documentation.

• Proven ability to analyze mortgage documents and identify discrepancies or missing information.

• Proven ability to manage multiple priorities and meet deadlines.

• Handles confidential borrower and financial information professionally.

• Demonstrates strong organizational and documentation skills.

• Demonstrates strong attention to detail and accuracy when handling financial records and loan documentation.

• Clear and coherent both written and verbal communication skills in English.

• Must have stable employment history.

Be part of a growing global team that values innovation, collaboration, and professional growth. Apply today and take the next step in your career with Connext!