Educational Requirement:
Completed any Bachelor's Degree
Relevant Experience:
- Strong experience in MIS and BPO/ Shared Service Industry
- Experience in generating and analyzing operational/ performance/SLA reports and dashboards
- Intermediate/ Advance Knowledge in Microsoft Excel/ Excel Macro/ VB Macro scripting
- Basic Understanding in SQL Scripting is preferred
- Knowledge in Microsoft PowerPoint for Report Creation
- Basic Understanding in SQL Services (SSIS, SSRS, SSAS) is preferred
- Basic Understanding in Power BI, Tableau and other Data Visualization tools is preferred
- Ability to manage multiple priorities and meet tight deadlines.
- Ability to manage people/subordinates
- Strong leadership and team management skills
- Excellent analytical, problem-solving, and communication skills.
- Skilled in Power BI, Tableau and other Reporting Tools
- Skilled in SQL Services Expert (SSIS, SSRS, SSAS)