Microsoft Power Apps

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to gather information and troubleshoot complex issues.
- Document findings and solutions clearly to support knowledge sharing within the team.
- Continuously improve support processes to enhance efficiency and effectiveness.
- Assist in the testing and validation of software updates to prevent future issues.

Professional & Technical Skills:
- Required Skill: Expert proficiency in Microsoft Power Apps.
- Strong understanding of application lifecycle management and support methodologies.
- Experience in diagnosing and resolving software issues in a timely manner.
- Familiarity with integration of Microsoft Power Apps with other Microsoft services and platforms.
- Ability to analyze system logs and performance metrics to identify root causes.

- Excellent communication skills to effectively collaborate with technical and non-technical stakeholders