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Role Overview:
We are seeking an experienced Microsoft Dynamics 365 Customer Relationship Management (CRM) Specialist with strong expertise in the Marketing Module. The ideal candidate will be responsible for designing, configuring, and implementing CRM solutions that enhance customer engagement and drive marketing automation strategies. This role requires a deep understanding of Dynamics 365 functionalities, marketing workflows, and integration with other business systems.
Key Responsibilities:
Configure and customize Microsoft Dynamics 365 CRM to meet business requirements, with a focus on the Marketing Module.
Develop and manage marketing campaigns, lead scoring models, and customer journeys within Dynamics 365.
Collaborate with cross-functional teams to ensure seamless integration between CRM and other enterprise applications.
Provide technical expertise and guidance on best practices for CRM and marketing automation.
Conduct system testing, validation, and troubleshooting to ensure optimal performance.
Deliver training and support to end-users on CRM marketing functionalities.
Stay updated on new features, updates, and industry trends related to Dynamics 365 and marketing automation.
Primary Skills & Qualifications:
Expertise in Microsoft Dynamics 365 CRM, specifically the Marketing Module.
Strong understanding of marketing automation, campaign management, and customer engagement strategies.
Experience in configuring and customizing CRM workflows, forms, and dashboards.
Knowledge of data integration, Power Platform (Power Apps, Power Automate), and reporting tools.
Excellent problem-solving skills and ability to translate business requirements into technical solutions.
Strong communication and stakeholder management skills.
Preferred Qualifications:
Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate or equivalent certification.
Experience with related modules such as Sales and Customer Service.
Familiarity with GDPR compliance and data privacy regulations in marketing.
Alsons/AWS Information Systems, Inc. (formerly Alsons/ADTX Information Systems, Inc.) offers affordable and efficient IT solutions for companies to support and enhance their business. It was established last May 21, 1997 as a joint venture between Advanced World Systems, Inc. (formerly ADTX Systems, Inc.) and Alsons Corporation.
Advanced World Systems, Inc., is a 100% Japanese-owned company based in Manila and Cebu in the Philippines. AW Systems is engaged in application software development, web-related software development, firmware design & development, printer microcode & device driver development, mobile device development & quality assurance service.
Alsons Corporation is a diversified Filipino-owned conglomerate (Alcantara Group) of more than 30 operating companies. The Group's interests span a wide range of industries including industrial products, power generation, agri-business, forestry, transportation, property development and construction materials
Our services include Application Software Development, Systems Integration, IT Infrastructure/LAN Setup and Maintenance, Network and Data Security Solutions, Web Site Design and Development, IT Staff Augmentation Service, and Sales of Computer Hardware and Software. We cater to local companies, especially Japanese firms since we are well familiar with the Japanese way of doing business.
Our Company is continuously expanding. We are in need of highly competent and skilled individuals to be part of our team.
Job ID: 141462299
