Merchant Marketing and Acquiring Officer

I. Job Summary

Assist in the implementation of strategies that would help optimize business with every accredited merchant. Assist in the development of new programs that could provide other sources of revenues. Assist in the negotiations with vendors that can provide solutions in merchant acquiring for both card present and card not present transactions that would help build the billings and receivables.

Train Branch Banking Group on how to be a sales channel that could provide leads for new merchants where we can establish an acquiring business. Train key officers and employees of accredited merchants on how to process a credit card transaction and provide information to help protect the Bank from losses due to fraudulent transactions

Conduct presentation to Branch Banking or Corporate Banking on how to requirements for merchant acquiring.

II. Duties and Responsibilities

1. Merchant Acquisition

o Solicit new merchants and maintain good relationship with existing ones thru constant communication to ensure service level is met

2. Relationship Management

o Act as relationship officer of each merchant that will provide assistance on their daily business requirements.

o Provide assistance to Branch Banking group for any inquiries on merchant accreditation and payments

Provide assistance to Corporate Banking Relationship Managers for any inquiries on merchant accreditation and merchant payments

3. Administrative

o Review request for Merchant IDs and Terminal IDs

o Review POS installation, maintenance, pull out and other requests

o Review accrual and Payment Authorization Form

o Review report on merchant billings, subsidy and POS fees

o Review Cardholder Transaction Maintenance Form

o Prepare reports on installment program and Cash Advance billings, revenue and past due

4. Reports Preparation

a. Merchant Marketing and Acquiring Performance Report

b. BSP EPFS Report

c. QMR

d. Annual Performance Evaluation of Service Provider